Frequently Asked Questions

What is so special with The Puripool Process?

It utilizes reverse osmosis to lower calcium hardness, total dissolved solids, salts, phosphates, cyanuric acid, phosphates, waterborne diseases and other contaminates from the swimming pool. The trailers are completely self-contained and run on their own power. Two hoses come from the trailer and one is attached to a pump that takes water from the swimming pool into the trailer. The water is pre-treated before it contacts the reverse osmosis membranes and then pure water is returned to the swimming pool. Depending on the initial total dissolved solids reading, we can predict how long the process will take to lower the total dissolved solids (TDS) and calcium levels to below what can be obtained from the tap. There is no downtime during the process and the surface of the swimming pool is never exposed. Since our trailer is insulated we can perform the process day or night because it is no louder than an AC unit.

Why would pool owners need to use your business, and why especially during times of drought?

Ultimately, we provide a much better end product than tap water. We guarantee our customers that the water in their swimming pool, after the process is done, will be lower in calcium than if they had drained and refilled the pool instead. Since our process conserves up to 85% of the existing water in a swimming pool, it’s an effective alternative when water conservation is at an all time high. Other benefits include zero downtime for the swimming pool (you can swim in the pool while the process is being performed) and, since the pool surface is never exposed, it can prevent the possibility of the cracking of plaster, floating of vinyl liners or pools popping out of the ground once the water weight has been removed.

What makes The Puripool™ Process different than other water conservation methods available right now?

Reverse osmosis was first observed in the mid 1700’s and has been used successfully since the 1970’s to treat water. When it comes to swimming pools, if you live in areas where the water is hard, you will need to change out your water every couple of years. Our technology can conserve up to 85% of the water in the swimming pool, which makes it an effective solution to a typical drain and refill. Draining pools waste an average of 20,000 gallons of water and use another 20,000 gallons of water to refill – there is a much better way!

How is the process done?

We mentioned calcium and magnesium earlier, but there is much more in your pool that we need to pull out to really make it clean! Algae, body oils, suntan lotion, salt, phosphates, waterborne diseases etc. are just a few and to get all of that out of the water we have to run your water through a complex series of pipes, tubes, vessels and chambers. We have to neutralize the chlorine, introduce an anti-scalant, and run the water through an ultraviolet light to make sure it is as pure as it can be and trust us when we say you can drink the filtered pool water!

How long will it take you to make my water clean and soft?

Currently we are able to treat 40,000 gallons a day, to drinking water levels! Obviously the size of your pool is the deciding factor on how long it will take based on this level. However, most pools will take between 12 to 16 hours to complete.

Is it safe to have this process done?

Absolutely! In fact, you can actually swim in the pool during the process. There are no power cords or electricity in or near your pool, nor are they laying around for someone to trip on. An inch and a half hose with a Virginia Graeme Baker Act (VGBA) compliant fitting is placed in one end of the pool to draw the water back to the trailer for treatment and another inch and a half hose returns the clean (drinkable!) water back to your pool. That’s it! We are 100% self-contained and do not need to inconvenience you for electricity or extension cords or an outlet.

Why is my pool water “hard” and why does it get “harder”?

As soon as your pool is first filled, it is often above the standards for pool water chemistry in calcium hardness (200 to 400 parts per million, or ppm) and continues to increase as you remove water by getting out of the pool, splashing or evaporation. To replenish this lost water, new water is added and additional hard water is introduced; raising the concentration levels of this hard water (predominantly Calcium and Magnesium) and creating a higher level of these minerals. This level increases, creating such hard water that your chemicals can no longer do their job, dictating the need for higher chemical levels to keep the pool safe. Additionally, scale builds on your interior finish, tile, pool plumbing and equipment, spillways, and water features which can lead to failure and expensive repairs!

I can’t see the hardness in my pool; how do you know it’s really there?

You may not be able to see it in the water (although we suggest turning your lights on one night and see if you see anything floating around in your pool!), but you can see and feel the effects in other areas. Maybe you have a raised spa wall with a spillway; do you see the ugly white residue on it? Perhaps you’ve noticed that the waterline tile doesn’t look quite so clean any longer. How does your hair feel when you get out of the pool… maybe like straw? Or do you feel like you have to run for the skin lotion after swimming because you feel dry and itchy? If you feel any other the above, even though you can’t see it, it’s there for sure!

For Scheduling Call Stephanie
(480) 266-5704
 For Service Call Dwight
(480) 868-7878
– Certified Pool and Spa Operator with the National Swimming Pool Foundation
– AST (Advanced Service Technician) Certified with the NSPF